FAQ

What is our return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods we accept?

We accept all major credit cards, including PayPal, Phonepay, Razorpay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do we ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Do we offer free shipping?

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Why did I receive multiple packages for one order?

To ensure faster delivery, some items may be shipped separately from different warehouses. But don’t worry — you’ll get everything you ordered!

Why does the package not have our brand name or logo?

We partner with international fulfillment centers to deliver products efficiently. This helps us maintain low costs and pass on the savings to you — without compromising on quality.

Will I receive an invoice with the product?

No, we work closely with our suppliers to ensure no invoices, price tags, or promotional materials are included in the package. Your order will arrive clean and without any pricing details.

Will the product look exactly like the photos?

Yes! All our products are carefully chosen from reliable suppliers and thoroughly quality-checked. You will receive the same item as shown in the images.